Anna is Commons' Impact Lead and evaluates our work with our clients. She establishes impact measurement frameworks and collects and analyses client feedback, outcomes and impact data. She is particularly focused on learning from clients’ experiences to improve our services and helped to develop our crisis navigation model.
Anna has a background in co-production, community engagement, research, and campaigning. Most recently, she worked in the co-production team at the British Red Cross, where she advised and supported teams across the organisation to involve service users in strategy, service and product development. She also co-facilitated the organisation’s lived experience advisory group. Prior to this, she managed research, consultation and community engagement projects on behalf of local councils and has carried out evaluations of programmes and services in the charity and public sectors. Her interest in the legal sector began at CrowdJustice, where she helped grassroots and professional campaigners to publicise public interest legal cases and successfully crowdfund the costs.